How old should my child be before s/he or she starts skating?

Generally, most children are ready to learn to skate between the ages of 3 and 5. The decision to start them in a program depends on their attention span and their level of interest in skating. It’s important to make sure that the skates fit them properly and that their ankles are well-supported.

Does my child have to have previous skating experience before signing up for the program?

No. This program is suitable for new skaters as well as those with some experience.

My children have very different levels of skating experience. Can they all register for the same session?

All 6 levels of CanSkate are taught on the same session, so family members with different skating abilities can sign up for the same session and will be placed in different groups.

What is the coach to Student Ratio?

Group sizes range from 5-10 and are taught by a professional coach with one or more assistants.

How do I withdraw from a course?

Refunds are granted for medical reasons (accompanied by a doctor’s note) or if a family moves far away from KZ.

How do I transfer to another class?

There is no automated system to do that at this time. Please email tony@k-intelligent.com and to request a class day change.

Can I drop my child off for classes and leave the arena?

No. A parent or other responsible adult must be available in Rink 2. Often children need to be excused from the ice to use the washroom.  None of our coaches or volunteer board members will escort a child to the bathroom.  Parents must be able to see the ice to see if they’re needed at ice-level.

Can I stand on the ice with my child if he/she is uncomfortable?

No. All helmets must fit properly to provide adequate protection and ASC cannot provide helmets.

Do I have to buy the skates and helmet or are they available for rent?

All participants must provide their own equipment – CSA approved hockey helmet (for all ASC members until completion of stage 5), skates (figure, hockey, or recreational), gloves. *see note about skates below – our coaches do not recommend plastic skates.

Does my skater need a helmet if they can already skate?

Yes. For insurance purposes and safety considerations, all skaters must wear a helmet until the completion of CanSkate stage 5.

If I forget a helmet, are there helmets available that my skater can borrow?

No. All helmets must fit properly to provide adequate protection and ASC cannot provide helmets.

Are the molded skates a good option?

No. Because they cannot be “broken in” and are inflexible, they allow the skater less control. Your skater will progress at a slower rate.

How do I buy skates for my child?

There’s no such thing as weak ankles, however, there are many skates being sold with weak ankle support! Pay attention to the thickness of the leather in the ankle area. Look for thick leather in this area. They will mold to the feet over time. Your child should be able to wiggle their toes and the heel should fit snuggly. A properly fitted skate is usually one size smaller than your normal shoe size. Avoid wearing thick socks. A thin acrylic blend of sock or stocking allows the skate to have a snug fit that allows the toes to be relaxed in the toe box.  Please avoid buying plastic skates for your skater.

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